Reliable Web Solutions - Reliable Web Solutions offers reliable Web Hosting and Design solutions at affordable prices!
Worldwide Services - Reliable Web Solutions offers reliable Web Hosting and Design solutions at affordable prices!
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Reliable Web Solutions offers reliable Web Hosting and Design solutions at affordable prices!
 
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 You are: Home » Frequently Asked Questions

We understand everyone has questions before they move forward with any solution provider. We have listed the most common. If you have any questions not on this list, please contact us.

» Web Hosting Q&A

Q. Will you place ads on my website?
A. We will not place any advertisements on your website.

Q. Do you allow sites to advertise for money, on their website?
A. Surely, it is your website!

Q. What forms of payment do you accept?
A. To keep overhead down, we use Paypal for Businesses. It fast, reliable, and most importantly secure!

Q. What version of Linux do you run on your servers?
A. We currently use the most stable version of CentOS.

Q. Do you allow adult websites?
A. Not at this time.

Q. What kind of control panel do you use?
A. We use cPanelX, the latest release, which is full of features!

Q. Can I pay monthly, with no contract?
A. Definitely, although paying annually will land you a discount!

Q. How long does it take to setup my account?
A. Account setup occurs within 15 minutes of order completition.

Q. Can I pay monthly, with no contract?
A. Definitely, although paying annually gives you a discount!

Q. How do I get the 30 day money back?
A. Simply email us your username/password and the reason you are cancelling within 30 days. From there, we will process your refund. Usually within 24 hours.

» Web Design Q&A

Q. How long does it take to design my website?
A. The timeframe is situational. Generally a 5-Page custom website, that is not graphic intensive takes 2-3 days to design. Whereas a graphic intensive 10-Page eCommerce website, would take a little over 7 days to design. As always, if you need your website designed within a certain timeframe, please mention this in your pre-design communications.

Q. How do I pay for the website?
A. After you have been quoted for your website design, we require a 25% down payment, which is partially refundable. You will receive your first draft, which is the deciding point. If you decide to move forward, the remaining 75% will be due, once received we will complete the design of your website. From there we can make the necessary modifications to finish tailoring to your needs.

Q. What about the partial refund?
A. Well in the least likely event you were to want to back out from having us design your website, we will refund the 25% payment less a $75.00 Design Fee, which is charged to recoup for lost time. If we have not designed a proof for you, you are eligible for a full refund of the 25% down payment.

Q. I have my website, what else do I need?
A. You will need a domain name (www.yoursite.com), which we can bundle in with the cost of your site*. You will need web hosting to store your website, which a year of complimentary hosting is packaged with every website we design, as an appreciation of the customer. And of course, your newly designed website!

Q. I am worried I will not receive any traffic, can you help?
A. We will optimize the content and code of your newly designed website, to be search engine friendly. We will also professionally submit your website to ALL of the search engines and provide you with a detailed report of the submission. This service is done one time FREE of charge. If you would like us to resubmit your website, please contact us.

We hope you decide to let us earn your business by giving us a 30-Day Challenge! You may or may not have additional questions, whether it be of a technical nature or just a pre-sales question, as always, we love hearing from our current and future customers, so please do not hesitate to contact us.


CentOS - Reliable Web Solutions utilizes this Enterprise-class Linux Distribution for all server implementations. Cisco Systems - Reliable Web Solutions utilizes a variety of Cisco Network Devices, due to their well known status as the pioneers of enterprise-class networking. PHP - Reliable Web Solutions utilizes PHP Support, a widely-used general-purpose scripting language that is especially suited for Web development and can be embedded into HTML. MySQL - Reliable Web Solutions utilizes MySQL as our database solution because of its consistent fast performance, high reliability and ease of use. cPanel - Reliable Web Solutions utilizes cPanel as our hosting control panel, due to its robust features, ease of use, and reliability.